Emily W. Thompson

Emily W. Thompson, Ph.D.
EmilyWT@uga.edu


 

Twitter: @DrEmilyT

Education
2009

Ph.D. (Major: Educational Technology)
Dissertation: Adult Learner Participation in Computer-Mediated Communication: Performance, Satisfaction, and Reasons for Participation
Mary Lou Fulton College of Education, Arizona State University,
Tempe, AZ

1998

M.Ed. (Major: Educational Media & Computers)
Thesis Project: Japanese Internment in Arizona (Computer-Based Training)
Mary Lou Fulton College of Education, Arizona State University,
Tempe, AZ

1995

B.A. (Major: English; Minor: History)
College of Liberal Arts, University of New Orleans,
New Orleans, LA

Professional Experience
2009 – Present
Manager of Instructional Technology
Terry College of Business, The University of Georgia
  • Manage team of 3 full-time and 1 part-time staff.
  • Research classroom innovations to enhance student learning.
  • Conduct needs assessments and propose Student Technology Fee plans to stakeholder committee.
  • Upon committee approval, manage and implement yearly Student Technology Fee purchases and implementation (A/V components, lab computers, instructional technology used for teaching).
  • Support awareness, adoption, training, and troubleshooting of Learning Management System (LMS) across 140+ faculty in the college.
  • Represent College on LMS replacement committee, selecting new LMS and then planning migration from Blackboard Vista to Desire2Learn.
  • Chair College committee on online program efforts.
  • Recommend instructional design best practices to improve student learning and satisfaction.
  • Recommend usability best practices to maximize faculty efficiency in classroom management tasks.
  • Produce written guidelines, requirements, and training documentation for course delivery and learning management systems.
2003 – 2009
Assistant Director
W. P. Carey MBA – Online Program, Arizona State University
  • Led program improvements based on formative evaluations. Coordinated faculty, staff, students, and vendors to ensure successful launch and delivery of online courses.
  • Managed student services team. Hired new staff to support enrollment growth.
  • Supported and maintained student graduation rate of 95% or higher.
  • Managed and resolved escalated academic issues across up to 375 students at any one time (counseling both students and faculty on academic integrity and academic performance issues).
  • Developed marketing messages and administrative support structure for new programs (such as dual degree program offerings). Led program-level marketing efforts with web marketing vendors and provide input on associated creative. Participated in web site content production and review.
  • Produced research reports on web statistics and multi-year marketing survey data to guide web-based marketing efforts. Produced written guidelines, requirements, and training documentation for course delivery and learning management systems.
  • Conducted face-to-face training of adult learners and teaching faculty.

1998 – 2003

Technology Support Analyst Senior
W. P. Carey School of Business Information Technology, Arizona State University
  • Facilitated expansion of online program, managed team of developers, designed and developed web sites, created planning and design documentation for open enrollment MBA Online Program.
  • Developed planning documentation, course model, and technical requirements for the corporate “ASU MBA Online Program,” the first online degree program offered at ASU; managed implementation including interface design, content production, structure, and deployment; provided training for corporate-sponsored cohorts.
  • Researched, tested, and implemented web technologies to enhance existing online course material; led standardization of over 200 course web sites; streamlined online course design and development processes.
1997 – 1999 (Part-Time)

Instructional Design & Development Consulting for American Cancer Society (AZ), Nalco Chemical Company (IL), Presbytery of Chicago (IL), Presbytery of the Western Reserve (IL)

  • Conducted needs assessments, created proposals, negotiated contracts, and created web sites or computer-based training, depending on need.

1995 – 1998

Library Specialist
Arizona Historical Foundation, Arizona State University
  • Initiated, planned, created, maintained, and promoted web site; provided detailed reference service to wide variety of patrons ranging from students to media; developed instructional and collection guides.

1995

Proofreader (full-time seasonal position)
Academic & Administrative Documents, Arizona State University
  • Proofread and edited technical and academic content for ASU student catalogs; selected photographs to complement content of ASU student catalogs
Teaching Experience
Spring 2004 – Spring 2009 Instructor
Introduction to Learning Technology
W. P. Carey MBA – Online Program, Arizona State University
  • Developed, taught, and graded a two-hour lecture and lab training session to incoming MBA students.
  • Ten sessions delivered to 650 students with sections ranging in size from 50 to 100 students each.
  • Evaluations available upon request.
Fall 1997

Intern
Mary Lou Fulton College of Education, Arizona State University

  • Co-taught graduate level "EMC 598: Introduction to Authorware" course; developed objectives, assignments, and assessment instruments for course; administered and led all technical portions of the course (lectures and labs)—over 75% of class time.
Publications
Presentations
  • Thompson, E. W., & Savenye, W. C. (2007). Adult learner participation in an online degree program. Refereed paper presented at the 2007 Annual Meeting of the American Educational Research Association, Chicago, IL.
Academic Service
Professional Memberships
Professional Development
Awards
  • 1993—The Ninth Annual Catherine Barragy Mackin Memorial Prize Presented to Emily Van Camp for Her Essay "'Nature Has No Supernatural & Dissolves: Imagination is Eternity': Blake's Concept of Nature" Written for Dr. Peter Schock, University of New Orleans
  • 1991—National Merit Scholar; Patrick F. Taylor Scholarship, University of New Orleans

Last Updated 7/19/2012